Returns & Exchanges

At Footgear, we want you to walk with confidence, which is why we offer a 30-day window for returns and exchanges on all unworn footwear in original packaging. We are committed to ensuring you find the perfect fit and style for your journey.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Footwear

  Place the unworn shoes back in their original branded box and secure them inside a sturdy shipping mailer to prevent damage during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package over any old labels.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier at any authorized drop-off location and keep your tracking receipt until your refund is processed.